Privacy Policy

Overview

Starr Electric LLC ("we," "us," or "our") operates the website located at www.starr1.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when you visit our Site or contact us for electrical services.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

Information We Collect

We collect information you voluntarily provide when you fill out a contact or estimate request form on our Site. This may include:

• Your name
• Phone number
• Email address
• City or town
• Type of service requested
• Any details you include in the message field

We do not collect payment information through our website. All payments are handled separately and directly.

How We Use Your Information

We use the information you submit solely to:

• Respond to your inquiry or estimate request
• Schedule and coordinate electrical service appointments
• Follow up regarding work we have performed or quoted
• Send occasional service reminders or follow-up messages, only if you have engaged with us

We do not use your information for unsolicited marketing, spam, or any purpose unrelated to your request.

How We Store Your Information

Information submitted through our website forms is stored securely in our customer relationship management (CRM) system, operated through GoHighLevel. This system is protected by industry-standard security protocols.

We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

Information Sharing

We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: We use GoHighLevel as our CRM platform. They process data on our behalf and are bound by their own privacy commitments.
• Legal requirements: If required by law, court order, or government authority, we may disclose information as necessary.
• Business protection: To protect the rights, safety, or property of Starr Electric LLC or others.

Cookies & Tracking

Our Site may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors interact with our website. These may include:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Used to understand traffic patterns and visitor behavior (e.g., Google Analytics)
• Performance cookies: Used by WP Rocket to cache and speed up page delivery

You can control cookie settings through your browser preferences. Disabling cookies may affect certain Site functionality.

Third-Party Links

Our Site may contain links to third-party websites such as Google Maps or Google Business Profile. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt out of any follow-up communications at any time

To exercise any of these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: